The principle that users should not have to wonder whether different words, situations, or actions mean the same thing. Designs should follow platform and industry conventions so that familiar patterns behave predictably.
Synonyms
- consistency
- follow conventions
Related terms
In plain words
- do the same thing the same way everywhere
- follow the usual conventions
Usage example
Using the same label 'Save' on every screen rather than mixing 'Save', 'Submit', and 'Apply' honours consistency and standards.
Don't confuse with…
- jakob's lawJakob's law explains why consistency with other sites matters; consistency and standards is the heuristic that prescribes it.
Categories
- Usability principles